Our processing time before an order ships is 1-2 business days, excluding weekends and holidays. Actual shipping times are usually 2-5 business days after fulfillment via standard USPS. We currently only ship within the United States. Orders with 3 o

<h3 id="order-processing">Order Processing</h3><p>Our processing time before an order ships is <strong>1-2 business days</strong>, excluding weekends and holidays.</p><h3 id="delivery-time">Delivery Time</h3><p>Actual shipping times are usually <strong>2-5 business days</strong> after fulfillment via standard USPS. We currently <strong>only ship within the United States</strong>.</p><h3 id="orders-with-3-passes">Orders with 3+ Passes</h3><p>Orders with 3 or more passes ship via <strong>FedEx with insurance</strong>. Delivery times vary based on your location.</p><h3 id="plan-ahead-for-trips">Plan Ahead for Trips</h3><p>To ensure your pass arrives before your park visit, we recommend placing your order at least <strong>7 days</strong> before your trip. This gives plenty of time for processing and delivery.</p>

How long does delivery take?

We process and ship orders quickly to get your America the Beautiful Annual Pass to you as fast as possible. Our processing time before an order ships is 1-2 business days, excluding weekends and holidays. Actual shipping times are usually 2-5 busine

<p>We process and ship orders quickly to get your America the Beautiful Annual Pass to you as fast as possible.</p><h3 id="processing-time">Processing Time</h3><p>Our processing time before an order ships is <strong>1-2 business days</strong>, excluding weekends and holidays.</p><h3 id="delivery-time">Delivery Time</h3><p>Actual shipping times are usually <strong>2-5 business days</strong> after fulfillment via standard USPS. We currently <strong>only ship within the United States</strong>.</p><h3 id="expedited-shipping">Expedited Shipping</h3><p>We offer <strong>FedEx 2-Day</strong> and <strong>FedEx Overnight</strong> on eligible orders. Orders placed by 12:00 PM ET ship the same business day; orders placed after ship the next business day. We do not ship on weekends or holidays. Contact us to upgrade an existing order before fulfillment.</p><h3 id="orders-with-3-passes">Orders with 3+ Passes</h3><p>Orders containing 3 or more passes ship via <strong>FedEx with insurance</strong> instead of USPS due to the value and importance of these items. FedEx delivery times vary by location.</p><h3 id="planning-for-trips">Planning for Trips</h3><p>We recommend allowing a <strong>7-day buffer</strong> before your trip to ensure your pass arrives on time. This accounts for processing, shipping, and any minor delays in transit.</p>

What is your shipping policy?

Before contacting us, please check:. Your America the Beautiful Annual Pass ships in a 6x9 white bubble mailer. Look for a package about that size. If you still can't find your package:. If your package is still missing after checking these places, c

<h3 id="first-steps">First Steps</h3><p>Before contacting us, please check:</p><ul><li><strong>Around your property:</strong> Check your porch, steps, side door, and any covered areas</li><li><strong>Mailbox area:</strong> Check your mailbox and the surrounding area</li><li><strong>With neighbors:</strong> Ask if anyone nearby received it by mistake</li><li><strong>Wait 24 hours:</strong> Sometimes carriers mark packages delivered before final delivery</li></ul><h3 id="what-to-expect">What to Expect</h3><p>Your America the Beautiful Annual Pass ships in a <strong>6x9 white bubble mailer</strong>. Look for a package about that size.</p><h3 id="check-with-your-local-post-office">Check with Your Local Post Office</h3><p>If you still can&apos;t find your package:</p><ol><li>Get your <strong>tracking number</strong> from your order confirmation email</li><li>Contact your <strong>local Post Office</strong> and provide the tracking number</li><li>They can check the <strong>GPS delivery scan location</strong> to see exactly where the carrier marked it delivered</li><li>This often helps locate packages left in unexpected places</li></ol><h3 id="still-missing">Still Missing?</h3><p>If your package is still missing after checking these places, <strong>contact us</strong> at <strong>support@usparkpass.com</strong> with your order number, tracking number, and details about where you checked. We&apos;ll investigate further and work to resolve the issue.</p>

My order was marked delivered but it's not here

If your package appears to be lost:. Sometimes carriers mark packages as delivered before they actually arrive. If this happens to you:. If your pass arrives damaged:. Our support team is ready to help resolve any shipping issues. Reach out to suppor

<h3 id="package-lost-in-transit">Package Lost in Transit</h3><p>If your package appears to be lost:</p><ol><li>Contact us with your <strong>order number</strong></li><li>We&apos;ll check the tracking information on our end</li><li>If tracking shows <strong>no updates for 3+ business days</strong>, we&apos;ll investigate with the carrier</li><li>If the package is confirmed lost, we&apos;ll either <strong>issue a refund or reship your pass</strong>, depending on what works best for you</li></ol><h3 id="package-marked-delivered-but-not-received">Package Marked Delivered But Not Received</h3><p>Sometimes carriers mark packages as delivered before they actually arrive. If this happens to you:</p><ul><li>Check around your property, mailbox, and with neighbors</li><li>Wait 24 hours &#x2014; it may still arrive</li><li>Contact your local Post Office with your tracking number &#x2014; they can check GPS delivery scan location</li><li>If still missing, contact us and we&apos;ll help</li></ul><h3 id="package-arrives-damaged">Package Arrives Damaged</h3><p>If your pass arrives damaged:</p><ol><li>Contact <strong>support@usparkpass.com</strong> with your <strong>order number</strong></li><li>Include <strong>photos of the damage</strong></li><li>We&apos;ll review your photos and arrange either a <strong>replacement or refund</strong></li></ol><h3 id="need-help">Need Help?</h3><p>Our support team is ready to help resolve any shipping issues. Reach out to <strong>support@usparkpass.com</strong> with details about your situation.</p>

What if my package gets lost or arrives damaged?

We currently only ship within the United States. We are unable to ship passes internationally at this time. If you're visiting the U.S. from another country, you can still purchase a pass once you arrive. Passes are available at most federal recreati

<p>We currently <strong>only ship within the United States</strong>. We are unable to ship passes internationally at this time.</p><h3 id="non-resident-visitors">Non-Resident Visitors</h3><p>If you&apos;re visiting the U.S. from another country, you can still purchase a pass once you arrive. Passes are available at most federal recreation site entrances.</p><p>Beginning in 2026, the Department of the Interior introduced a resident/non-resident pricing structure:</p><ul><li><strong>Resident Annual Pass:</strong>&#xA0;$80 (U.S. residents with government-issued ID)</li><li><strong>Non-Resident Annual Pass:</strong>&#xA0;$250 (provides the same access as the Resident pass)</li></ul><p>Non-residents without any annual pass may face an additional <strong>$100 per-person surcharge</strong> at the 11 most-visited parks.</p><h3 id="questions">Questions?</h3><p>Contact us at <strong>support@usparkpass.com</strong> if you have questions about pass options for your visit.</p>

Do you ship worldwide?

When your order ships, we'll send you an email with tracking information. This email includes a link to track your package in real time. You can also check your order status anytime by visiting the order status page. A link to this page was included

<h3 id="tracking-information">Tracking Information</h3><p>When your order ships, we&apos;ll send you an <strong>email with tracking information</strong>. This email includes a link to track your package in real time.</p><h3 id="check-your-order-status">Check Your Order Status</h3><p>You can also check your order status anytime by visiting the <strong>order status page</strong>. A link to this page was included in your order confirmation email.</p><h3 id="usps-tracking-updates">USPS Tracking Updates</h3><p>Please note: USPS tracking information can take <strong>24-48 hours to update</strong> after the shipping label is created. Your package is on its way even if tracking hasn&apos;t updated yet.</p><h3 id="missing-scans">Missing Scans</h3><p>Occasionally, USPS may miss a scan at one of the delivery facilities. If your tracking shows no updates for <strong>3 business days or more</strong>, please <strong>contact us</strong> and we&apos;ll help investigate.</p><h3 id="need-help">Need Help?</h3><p>If you can&apos;t find your tracking number or have questions about your shipment, reach out to our support team at <strong>support@usparkpass.com</strong>.</p>

How do I track my order?

Yes, we offer free standard USPS shipping on orders over $100 USD. Free shipping applies only to orders that meet both of these conditions:. Orders containing 3 or more passes must ship via FedEx with insurance to protect these valuable items. FedEx

<h3 id="free-shipping-eligibility">Free Shipping Eligibility</h3><p>Yes, we offer <strong>free standard USPS shipping on orders over $100 USD</strong>.</p><h3 id="conditions">Conditions</h3><p>Free shipping applies only to orders that meet both of these conditions:</p><ul><li>Order total is over $100 USD</li><li>Order contains fewer than 3 passes (standard USPS eligible)</li></ul><h3 id="orders-with-3-passes">Orders with 3+ Passes</h3><p>Orders containing 3 or more passes must ship via <strong>FedEx with insurance</strong> to protect these valuable items. FedEx shipping is <strong>not eligible for the free shipping discount</strong>, even if the order total exceeds $100.</p><h3 id="discount-codes">Discount Codes</h3><p>Free shipping applies automatically at checkout when you qualify. It cannot be combined with other shipping discounts, but it may be available alongside other promotional offers depending on the promotion terms.</p>

Do you offer free shipping?

Standard USPS shipping costs $9.99 for orders under $100 USD. We offer free standard USPS shipping on orders over $100 USD. This applies only to orders with fewer than 3 passes. Orders containing 3 or more passes must ship via FedEx with insurance du

<h3 id="standard-shipping">Standard Shipping</h3><p>Standard USPS shipping costs <strong>$9.99</strong> for orders under $100 USD.</p><h3 id="free-shipping">Free Shipping</h3><p>We offer <strong>free standard USPS shipping on orders over $100 USD</strong>. This applies only to orders with fewer than 3 passes.</p><h3 id="orders-with-3-passes">Orders with 3+ Passes</h3><p>Orders containing 3 or more passes must ship via <strong>FedEx with insurance</strong> due to the value of these items. FedEx shipping is <strong>not eligible for free shipping discounts</strong>.</p>

How much does shipping cost?

Yes! We offer FedEx 2-Day and FedEx Overnight shipping on eligible orders. We do not ship on weekends or holidays. If expedited shipping options are available, you'll see them at checkout. If you don't see an expedited option or have already placed y

<p>Yes! We offer <strong>FedEx 2-Day</strong> and <strong>FedEx Overnight</strong> shipping on eligible orders.</p><h3 id="cutoff-times">Cutoff Times</h3><ul><li><strong>Orders placed by 12:00 PM ET:</strong> Ship the same business day</li><li><strong>Orders placed after 12:00 PM ET:</strong> Ship the next business day</li></ul><p>We do not ship on weekends or holidays.</p><h3 id="how-to-get-expedited-shipping">How to Get Expedited Shipping</h3><p>If expedited shipping options are available, you&apos;ll see them at checkout. If you don&apos;t see an expedited option or have already placed your order and need to upgrade, <strong>contact us at support@usparkpass.com</strong> and we&apos;ll do our best to accommodate your request before your order ships.</p><h3 id="availability">Availability</h3><p>Expedited shipping is available on eligible orders. Availability may vary during peak periods or when inventory is limited.</p>

Do you offer expedited shipping?

Please provide your order number (begins with UPP) and allow up to two business days for a reply.

Shipping & Delivery