Returns & Refunds
What do I do if I receive the wrong item in my order?
If you've received the wrong item, please contact us right away:. Do not sign the pass you received. Signed passes cannot be returned or exchanged. Keep it in new condition while we resolve this. We'll:. Packing errors are rare, but when they happen,
What do I do if my item(s) arrives damaged?
If your America the Beautiful Annual Pass arrives damaged, please contact us right away:. We'll:. Please do not sign the pass until we've resolved the damage claim. A signed pass cannot be returned or exchanged. We stand behind our products and want
Do you offer refunds or exchanges?
Yes, we offer refunds within our return policy. You can request a refund for your America the Beautiful Annual Pass if it meets these conditions:. Refunds are issued back to your original payment method. When approved, your refund will include:. You
How do I start a return?
Send an email to [email protected] with:. Before we process your return, please make sure your pass meets these requirements:. We'll reply to your email with return shipping instructions and our mailing address. Please follow these instructions
What's your return policy?
Return WindowYou have 60 days from the date of purchase to return your America the Beautiful Annual Pass.Return ConditionsTo be eligible for a return, the pass must meet all of these requirements:Must be unsigned — Once the pass is signed, it cannot